How can we help?
We're committed to providing excellent aftercare for every CATA appliance. Register a warranty, order genuine spare parts, download a manual, or find your model number below, and if you need a hand, our support team is here.
Warranty Registration
Register within 30 days to activate your 5-year parts and 3-year labour warranty.
Spare Parts
Order genuine CATA spare parts, from filters to control boards, by searching your model number.
Instruction Manuals
Download installation guides, user manuals and product documentation for your appliance.
Find your model & serial number
You'll need these for warranty registration, spare parts orders and service calls. Both are printed on your appliance's rating plate.
Ovens, Hobs & Cooker Hoods
On the appliance frame or side panel, visible when the door is open or the appliance is pulled forward.
Fridges, Freezers & Wine Coolers
Inside the cabinet, usually on a side or rear interior wall.
Dishwashers & Washing Machines
On the edge of the door, visible when the door is open.
Microwaves
On the inside wall of the cavity, or the rear of the unit.
5 Years Parts, 3 Years Labour
Standard cover on the CATA branded appliance range, backed by our own UK service network. Register within 30 days of purchase to activate full cover.
What you'll need to register
Model number and serial number, from the appliance rating plate
Proof of purchase or invoice, showing the purchase date
Installation address and postcode
Contact details for warranty correspondence
Cover begins from the date of registration. Keep your proof of purchase safe, you'll need it for any warranty claim.
Common questions & quick fixes
Try these first. If your appliance still isn't behaving, book a service call and one of our engineers will take it from there.
How do I register my warranty?
Register within 30 days of purchase at yourappliancecover.co.uk/cata using your model number, serial number and proof of purchase. You'll get email confirmation once cover is active.
Where do I find spare parts for my appliance?
Search by model number at our spares site to find genuine CATA parts, from door seals and hinges to control boards and filters.
My oven or hob isn't powering on, what should I check first?
Check the appliance is switched on at the wall, the fuse in the plug hasn't blown, and the circuit isn't tripped at your consumer unit. If it still won't power on, book a service call.
My cooker hood or fridge is noisier or warmer than usual, is that normal?
A little extra noise after moving the appliance, or a fridge running warmer during a heatwave or after restocking, is usually normal. If it persists for more than a day or two, get in touch.
What's the difference between the CATA 100, 300, 500 and 700 ranges?
100, 300 and 500 are unbranded and sold under your kitchen retailer's own brand, at increasing levels of specification. 700 is the Cata-branded flagship range.
My manual is missing or I've lost the installation guide, what now?
Every current manual is available to download free from our manuals page, search by model number to find installation, user and quick-start guides.
Talk to our support team
Engineer callouts, genuine spare parts and manuals for every appliance we supply, in and out of warranty.